Turnkey Sales was approached by a client about ordering, packaging and sending multiple promotional items to over 760 locations across the US. This task wasn’t new to Turnkey Sales, but the size and complexity of this order would be the biggest challenge yet.
The client ordered custom t-shirts, blankets, messenger bags, and sunglass straps – totaling over 63,000 items. Since most of the 760 locations were receiving different items, each box had to be carefully packaged based on sizes, items and quantities. And, they all had to arrive on-time. Turnkey Sales COO, Casey McClure, took the lead and his entire staff jumped in for all hands on deck.
The project was complex, but the goal was to make the process simple and organized. Using a spreadsheet provided by the client, Casey ordered all the items, each from different vendors and had those items personalized with the customer’s logo. Those items were then delivered to the Turnkey Sales warehouse. There was a deadline, so making sure everything from the vendors was delivered on time was a top priority. Before the items arrived, the warehouse was organized in a way that each item could be placed in the designated area and easily transferred to the box to be shipped.
Once everything was delivered to the warehouse, the team sorted everything based on size and locations. Each box was labeled with the size of t-shirt that correlated with the correct location. Then, all other items were added to each box. After the process was completed, each box was shipped to the correct location and contained the various items tailored to each individual.
There were many reasons Turnkey Sales executed this job successfully. One key aspect in this process was creating personal deadlines for the team. Even though there was a deadline for delivery, McClure insisted they create smaller deadlines for themselves. This helped the team stay on target and focus on one thing at a time. After one deadline was met, they moved on to the next. This continued until the boxes were eventually shipped to the correct location and employee. Another factor was preparation. Having a designated area for the items before delivery, labels printed, and boxes ready to be packed, were just some of the prep work helped this project work in a timely efficient way. In the end, it was a leading factor that led to the success. The last thing that helped Turnkey Sales was the teamwork approach. Everyone on the sales team had a designated job they were responsible for. Once each job was completed, the team approved everything together.
Turnkey Sales successfully completed this project in a timely and efficient manner. The client was impressed with their organization, communication, and punctuality with the situation.